Location: Calgary, AB
Type: Full-time
Salary: $28.00 – $34.00 per hour
DUTIES & RESPONSIBILITIES:
Administrative:
- Review, distribute, and file daily correspondence and staff records.
- Develop and implement standard operating procedures.
- Track and code receivables and invoices.
- Complete comprehensive security reports and summaries.
- Schedule staff activities to ensure qualified coverage of security functions.
Training:
- Provide mentorship and promote ongoing professional development for succession planning.
- Coordinate staff training on first aid, CPR, handcuffing techniques, self-defense, and report writing.
- Oversee all training to ensure compliance.
Supervisory:
- Handle sensitive, high-profile situations in a professional and exemplary manner.
- Provide clear, concise instructions for performing daily duties.
- Monitor staff dress, deportment, and written reports.
Risk Management & Service Excellence:
- Stay current with relevant legislation and regulations, including collective agreements and employment standards.
- Collaborate with tenants on loss control and other security matters.
REQUIREMENTS:
Technical:
- 3+ years of security-related experience in a lead capacity.
- Knowledgeable of applicable federal, provincial, and municipal legislation and regulations.
- Good knowledge of site security and life safety needs, industry-related techniques, technology, and trends.
- Basic understanding of budgeting.
- Excellent report writing skills.
Diploma & Certification:
- College diploma in Law Enforcement or Security.
- Valid certification in First Aid, CPR, and WHMIS.
- Valid Provincial Security License.
Other Skills:
- Strong organizational, prioritization, and time management skills.
- Good customer service and leadership skills.
- Ability to delegate effectively and be flexible and adaptable in dealing with a diversity of people and situations.
Benefits:
- Dental care
- Employee assistance program
- Extended health care
- RRSP match
- Tuition reimbursement
Schedule:
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Bonus pay
Ability to commute/relocate:
- Calgary, AB: reliably commute or plan to relocate before starting work (required)
Education:
- DCS / DEC (preferred)
Experience:
- Customer Service: 6 years (required)
- Security: 3 years (required)
- Supervising: 1 year (preferred)
Work Location: In person