Duties & Responsibilities

• Manage daily operations across a mixed portfolio of office and retail sites.
• Lead contractor relationships, site teams, and support staff to ensure consistent service delivery and tenant satisfaction.
• Oversee repairs, maintenance programs, tenant coordination, and third-party contracts.
• Prepare and monitor annual operating budgets; conduct monthly variance analysis.
• Track and report on income, expenses, and net operating performance.
• Address tenant concerns, lease obligations, and occupancy matters professionally and promptly.
• Monitor receivables and proactively address arrears in coordination with internal teams.
• Support leasing and capital project initiatives as required.
• Respond to emergency calls on a rotational basis (including after-hours support).

Qualifications & Skills

• 5+ years of experience managing commercial (office and retail) assets.
• Strong understanding of building operations, tenant retention, and budget accountability.
• Confident communicator with a calm, solutions-oriented approach.
• Demonstrated ability to manage multiple assets or a large, complex site.
• Working knowledge of industry compliance standards and local legislation.
• Prior exposure to capital planning, construction coordination, or sustainability initiatives is an asset.

• Post-secondary education in real estate, business, or a related discipline.
• Industry certifications considered an asset.
• Proficiency in Microsoft Office and general comfort with digital reporting tools.

Benefits:

• Dental care
• Employee assistance program
• Extended health care
• RRSP match

Schedule:

• Monday to Friday

Education:

• Bachelor’s Degree (required)

Experience:

• Commercial Property management: 5 years (required)
• Property Leasing: 3 years (preferred)
• Leadership: 5 years (preferred)
• Customer Service: 8 years (preferred)

Language:

• English (required)

Licence/Certification:

• Certified Property Manager (preferred)
• Certified Facility Manager (preferred)
• Real Property Administrator (preferred)

Work Location: In person